What areas do you service?
Receiving hubs with nationwide delivery through the Metropolitan network. See
Our Network for the full coverage map.
Who do you work with?
We work exclusively with interior designers and design firms, no consumer moves or store pickups. Every service is built around your install day.
Are you licensed and insured?
Yes we are fully licensed and insured, with coverage appropriate for high-value furnishings and décor.
RECEIVING & STORAGE
How will I know when my items arrive?
You'll receive real-time notifications and photos the moment items are received and inspected — often before your vendor's delivery confirmation email lands.
What happens if an item arrives damaged?
We document the condition with photos, report it to you the same day, and support your claim with the vendor or carrier while the claims window is open.
Do you provide side-marking for inventory?
Yes — items are organized and labeled per project and room for easy tracking and access on install day.
How long can items stay in storage?
As long as your project needs — items remain side-marked and organized until you schedule delivery.
What can't you receive?
We handle furniture, décor, and high-value items — no hazardous materials, anything illegal or living.
DELIVERY & INSTALLATION
Will you remove packaging and debris?
Yes — we unpack, assemble, and dispose of all packaging materials for a seamless install day.
Do you work directly with my clients?
Yes — professional, designer-approved service including a final walkthrough with your client before we leave.
Can you handle multi-day, full-home installs?
Yes — from a single room to 100,000+ sq. ft. projects, our crews install to your floor plan on your schedule.
GETTING STARTED
How do I track my orders?
Through our online portal — real-time order tracking, photo inventory, and condition reports, accessible 24/7.
How is pricing structured?
Pricing is based on receiving volume, storage, and delivery scope — we'll walk through it on your demo call so there are no surprises.